Communication Profile of the Social Worker in Intervention Processes in Oncological Patients of Solca-Manabí

Abstract

The purpose of the present study is to analyze to what extent the communication profile of the Social Worker helps to promote the intervention processes in oncological patients of Solca-Manabí. In this context, and in accordance with the above, Social Work is a profession that interacts to transform social reality, using the tool of communication to achieve a direct approach with the human being as an object and subject of work, to contribute to improving their living conditions and quality of life, bearing in mind that the object of the profession’s work is social problems. In the Social Workers, communication plays a predominant role because it is an indispensable capacity for the development of their activities. From the first contact he has with users, relatives or, in the case of this research, oncological patients, the Social Worker requires to know about their doubts, start talking, dispel their uncertainties, to inform and support them; all this even before the start of professional intervention. Therefore, this research has a qualitative and quantitative methodological approach, among the techniques applied was the survey with its questionnaire as an instrument, which was applied to a sample of 16 social workers. The results serve to strengthen the profile of the social worker in the field of health. One of the conclusions shows that the principles of effective communication, which consolidates during the academic process, are applicable in the professional context of the social worker’s work and ensure a successful intervention process.