Work Environment Satisfaction in the Economic, Administrative and Trade Sciences Department of the University of the Armed Forces

Abstract

At present, strategies on personnel management and development are the most important factors that allow the achievement of institutional objectives. Within this field, there are processes that intervene directly, such as training, remuneration, working conditions, motivation and organizational climate. The human factor constitutes a vital element for the development of the processes of any organization. To analyze the satisfaction of the work environment in the Economic, Administrative and Trade Sciences Department of the University of the Armed Forces, a quantitative study was carried out, to present proposals for solution. The sample was composed of a total of 134 teachers to whom a survey was applied. The questionnaire was composed of 14 questions, distributed in 11 modules that integrate information on the factors that influence the degree of teacher satisfaction in the department, such as the relationship with peers and superiors, recognition, physical environment, supervision and participation in decision making. The Multiple Correspondence analysis was performed. The results confirm the impact of the set of factors such as the relationship between colleagues and supervisors. It is concluded that the physical environment and the recognition for their work influence, in a special way, upon the degree of teacher satisfaction.